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How Split Pay Works: Upgrades & Guest Travel

A detailed guide on how AllFly allows companies and business travelers to split the cost of an airline ticket or upgrade

Written by Kenny Totten
Updated over a month ago

Split Pay is one of AllFly’s most popular features because it bridges the gap between company budgets and traveler comfort.

Instead of a reservation being blocked or sent through a long manual approval process, Split Pay allows you to book your trip instantly.

Why Companies Use Split Pay

  • Zero Budget Overages: It ensures that specific events or departments cannot go over their allocated budget.

  • Total Flexibility: Travelers have the freedom to upgrade their cabin class or seat and pay the difference on their own card.

  • Saves Productive Time: It stops hundreds of reservations from being sent for manual admin approval, saving significant time for larger travel programs.


4 Ways to Use Split Pay

1. Covering a Budget Overage

If you find a flight that is in the correct cabin class (e.g., Economy) but the price exceeds your company’s maximum allowed budget, you can still book it.

  • Example: Your budget is $600, but the flight you want is $717.

  • The Split: AllFly charges your company $600, and you pay the remaining $117 at checkout.

2. Upgrading Your Cabin Class

If your policy only covers Economy but you prefer Premium Economy or First Class, you can pay to bridge that gap.

  • The Split: The company is billed for the highest "in-policy" fare (e.g., the $416 Economy price), and you pay the difference for the upgraded ticket at checkout.

3. Purchasing Preferred Seats

Airlines often charge for "preferred" seats with extra legroom or better locations.

  • Company Settings: This is a customizable setting within Quest. Companies can elect to pay for these seats or treat them as traveler-funded upgrades.

  • The Split: If treated as an upgrade, the company pays the base fare, and the specific seat upgrade fee is charged to your personal card at checkout.

4. Booking for a Guest

When traveling for an event where guests are welcome but not company-funded, you can book both tickets together.

  • The Split: Add your guest’s details to your reservation; at checkout, the guest’s full fare is separated and charged to your personal card.


Important Requirements & Checkout

Availability

Split Pay is only available for Quest Workspaces paying via Wallet. This feature is unavailable if your company pays using:

  • A Master Credit Card (a single card billed for all flights).

  • Individual Credit Cards.

Completing Your Booking

When you reach the Checkout page in Quest, the system will identify the "Split" portion of your fare.

  1. Review the Breakdown: Check the "Company" vs. "Traveler" costs.

  2. Payment: Enter your personal credit card information for the upgrade or overage.

  3. Confirm: Your reservation will be ticketed instantly.

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