Resetting your password on Quest is a straightforward process, but it’s important to follow the correct steps specific to your company’s account. Each company with a Quest account has a unique URL for logging in and managing their account. Here’s how you can reset your password:
Step-by-Step Guide to Reset Your Password
1. Visit Your Company’s Specific URL
• Each company has a unique URL for accessing Quest. For example, if you are an Apple employee, you would visit:
Apple.AllflyQuest.com/signin
• Replace “Apple” with your company’s name to find your specific login URL.
2. Navigate to the Login Page
• Go to your company’s specific Quest URL (e.g., Apple.AllFlyQuest.com).
3. Initiate Password Reset
• On the login page, look for the “Forgot Password.”
• Click on this link to begin the password reset process.
4. Enter Your Email Address
• You will be prompted to enter the email address associated with your Quest account.
• Make sure to use the email address that you use for your company’s Quest account. We typically recommend you sign up with your company email address.
5. Check Your Email
• After entering your email address, you will receive an email with instructions on how to reset your password.
• Follow the instructions provided in the email to reset your password.
6. Set a New Password
• Click on the link in the email to open the password reset page.
• Enter a new password and confirm it. Your new password must meet the following criteria:
• Length: At least 12 characters
• Uppercase and Lowercase: Include both uppercase and lowercase letters
• Number: Include at least one number
• Special Character: Include at least one special character (e.g., !, @, #, $)
7. Log In with Your New Password
• Return to your company’s Quest URL (e.g., Apple.AllFlyQuest.com) and log in using your new password.
Need Assistance?
If you encounter any issues during the password reset process or need further assistance, please contact your company’s IT support team or reach out to AllFly support at [email protected]. We’re here to help ensure you can access your Quest account without any problems.